KUALA LUMPUR, June 26 — Robotic Process Automation (RPA) will be used to speed up the process of complaints management as part of the upgrading to be implemented by the Air Selangor Contact Centre at 15300 beginning July 1.
Media Selangor Sdn Bhd, a subsidiary of the Selangor State Government (MBI), is a government media agency. In addition to Selangorkini and SelangorTV, the company also publishes portals and newspapers in Mandarin, Tamil and English.